Shipping Policy
We are committed to fast global delivery and offering you the most comprehensive product selection.
Enjoy free shipping on all consumer and professional orders of $40* or more!
Your order will be delivered to the address provided at checkout. Please ensure the address is correct. If you have entered an incorrect address, please contact us.
Why isn't my tracking number updating online?
As we partner with overseas logistics centers, please allow 4–7 days after receiving your shipping confirmation email for the tracking number to update in their systems.
Rest assured that once you receive your tracking number, your order has actually shipped. Some tracking numbers may show "not found" or indicate the package is still in Asia—even when it is already en route—because Asia is a major international postal hub, and tracking system updates take time.
How long does order processing take?
Once an order is placed, we promptly pack and ship it based on your order details. The entire process from order placement to dispatch takes approximately 1–3 days.
How long does shipping take?
Our inventory comes from the US, Europe, and Asia. To ensure affordable prices and the latest trendy styles, we operate a centralized logistics hub in Asia from which all products are shipped. Delivery can take as little as 7 days, but please allow 1–3 weeks for shipping due to our overseas location; international orders may take 3–4 weeks.
Please note that items ordered together may not ship on the same day, and there may occasionally be instances of temporary stock shortages or backorders. Rest assured, we will notify you promptly of any shipping delays.
Lost, stolen, or undelivered packages
Please note that we are not responsible for lost, stolen, or undelivered packages. The buyer assumes responsibility for all lost, stolen, or returned packages. In rare cases involving carrier error, please contact your local postal service directly regarding any questions or concerns.
Incorrect order address information:
Orders cannot be modified after submission. If a package is returned due to an incorrect address, we can reship it, but the buyer is responsible for the shipping costs. Please double-check your address information carefully as soon as possible. Although we rigorously inspect all orders before shipment, we cannot be held responsible for errors such as incorrect credit card information or addresses. Please double-check your details carefully before submitting your order!